The Baltimore City Department of Public Works (DPW) announced Monday, May 2 that BaltiMeter installation is rapidly moving forward and will be entering the final sector of our Baltimore County service area this week. This area is west and southwest of the City of Baltimore. It includes the communities of Randallstown, Milford Mill, Lochearn, Arbutus, Woodlawn, Catonsville, Halethorpe, and  Lansdowne.

Automated meter installations in Baltimore City are substantially completed, and the meters’ wireless data transmission networks are in operation in the City. To date, in the City and Baltimore County, over 300,000 automated water meters have been installed - over three-quarters of the completion mark.

During the upcoming installations, water should typically need to be turned off for less than an hour. Customers will be notified by letter about in advance of the installations. Door hang tags and street signs will be posted to notify customers that installations are pending. In addition, customers will be notified by a knock on the door just before the water is turned off. Meter installers will not need to enter customers’ homes.

Automated meters eliminate the chance that meters cannot be read because of obstructions, weather, or other challenges. These new meters wirelessly transmit precise water usage to the billing system.  

Commercial customers will receive a letter directing them to contact 410-396-5352 to schedule an appointment for their meter upgrade. This is to minimize the impact to their businesses caused by a water disruption.  

Baltimore City DPW provides water and sanitary sewer service to customers in both Baltimore City and Baltimore County. Between the two jurisdictions there are approximately 400,000 metered customers.